Sanv AI Privacy Policy

Last Updated: 2025-05-12

1. Introduction

Welcome to Sanv AI, a service provided by Sanv Labs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use Sanv AI. By using Sanv AI, you agree to the terms of this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please do not use Sanv AI.

2. Information We Collect

2.1. Information You Provide

  • Account Information: If you create an account, we may collect your name, email address, and other identifying details.
  • User Content: We collect inputs, conversations, and feedback (“User Content”) you submit while using Sanv AI.

2.2. Information Collected Automatically

  • Usage Data: Information on how you use Sanv AI (features accessed, session times, etc.).
  • Device Information: Your IP address, browser type, device ID, and OS may be collected for analytics and security.
  • Cookies & Similar Technologies: We may use cookies and other tools to improve your experience and personalize responses.

2.3. Information from Third Parties

We may receive data from third parties such as analytics providers or service integrations and combine it with data collected directly from you.

3. How We Use Your Information

  1. Providing and Improving Sanv AI:
    • To process interactions, enhance speech and behavioral insights, and build new features.
  2. Personalization:
    • To tailor insights and recommendations based on your input and patterns.
  3. Analytics and Security:
    • To monitor performance, resolve technical issues, and protect our systems.
  4. Communication:
    • To respond to inquiries and provide customer support or updates.
  5. Compliance:
    • To meet legal obligations and enforce our Terms of Service.

4. Sharing Your Information

  1. Service Providers: We may share your data with third parties who help us operate Sanv AI (e.g. hosting, analytics).
  2. Business Transfers: If Sanv AI undergoes a merger or sale, your data may be part of that transaction.
  3. Legal Requirements: We may disclose your information when legally required or to protect rights and safety.
  4. With Your Consent: We may share information as directed or authorized by you.

5. Data Retention

We retain data as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we delete or anonymize it.

6. Security

We implement industry-standard security measures. However, no system is completely secure, and we cannot guarantee the absolute safety of your data.

7. International Transfers

Your information may be processed in countries outside your own, including where data protection laws differ. We ensure appropriate safeguards are in place.

8. Children’s Privacy

Sanv AI is not intended for users under 18. We do not knowingly collect data from minors. If we become aware of such collection, we will delete it promptly.

9. Your Rights

You may have certain rights under applicable laws, including:

  1. Access: Request a copy of your personal data.
  2. Correction: Request changes to inaccurate or incomplete data.
  3. Deletion: Ask us to delete your personal information.
  4. Restriction: Request limited use of your information.
  5. Objection: Object to processing for certain purposes.
  6. Portability: Receive your data in a portable format.

To make a request, contact us at support@sanv.ai. We will respond as required by law.

10. Third-Party Services

Sanv AI may link to third-party services. We are not responsible for their practices. Review their privacy policies before sharing data.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted with a new “Last Updated” date. Continued use of Sanv AI indicates your agreement to the revised policy.